Orders ship within three business days of receipt of payment with the exception of special orders, which will ship based on the arrangement we make with you. We send out shipments Tuesday through Friday. If for some reason there is a stocking issue, we will contact you promptly. Please remember, we aren't a big warehouse, we're indie just like you. Getting your yarn to you correctly & efficiently is super important to us.
We currently offer USPS, UPS, & FedEx domestically and to Canada. We insure all packages for their full value unless you request otherwise. If you require a signature upon delivery we are happy to add that to the shipping service and will adjust your shipping accordingly. Please let us know when you place your order if you would like this additional service.
Shipping estimates are given at checkout and any overages or shortages will be adjusted when we finalize your payment when your order is ready to ship. If the adjustment will be significantly greater than quoted at checkout we will contact you prior to finalizing your payment.
Shipping charges do not include taxes, duty, or customs fees.